Software implementation in occupational health departments often raises questions about process

Software is increasingly being seen as the most efficient solution for improving existing manually driven processes within occupational health departments. However there are some key areas you should consider when deciding to either keep, develop an existing system, or implement an entirely new one.

Keeping the current system

  • Legacy systems often comprise of bespoke builds and organisations are reluctant to replace them. A new system could hinder the service offered if there’s no customisation. The department should consider how flexible the new system is to their specific needs.
  • Time can be the enemy. Large scale projects take time to install and be trained on. The amount of potential downtime should be considered in terms of implementation and getting staff up and running on the new system.
  • Waiting is common. The longer the department waits, the more advanced new technologies become. Equally, the longer the wait, the more likely the current system will go into sunset phase and no more updates will be available.

Upgrading the current system

  • Can an upgrade revive diminished functionality? Not to mention the disruption of doing this.

Replacing the current system

  • Up-to-date technology is a must, particularly in healthcare, to meet ever-evolving a must, particularly in healthcare, to meet ever-evolving regulations.
  • Internal IT teams within healthcare seek most the most efficient, least invasive system which will ensure security, standards and compliance.
  • A new system would offer improved data capture and use.
  • The expense of keeping the current system should be considered against the cost of a new one. Often, maintaining an outdated system is more costly than a new one. Are the departments needs being met? Are there any future enhancements due?

Considerations for a new software system

  • Cost – Which would cost more; maintaining or replacing?
  • Ease of conversion, operation and maintenance – The new system should offer a full support service, with a reliable disaster recovery process.
  • Functionality – The new system should be customisable to the department’s requirements.
  • Usability – The new system must be accessible.
  • Vendor reputation, stability and track record.

In either of the scenarios mentioned above, an investment is going to be made by the department. The wisest decision is that which makes the best attempt at improving business standards and process efficiency which ultimately result in reduced resource costs in the future.

Contact us now to learn more about the many benefits Cohort can bring to your business.